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\n\n\tSi al momento de recibir su pedido no queda satisfecho, tiene un plazo de 14 días, a contar desde la fecha de recepción para ejecutar el derecho de devolución.\n
\n\n\tPara realizar su devolución, envíenos un e-mail, a través de la siguiente dirección: info@esennia.com o llamando al 902 090 619.\n
\n\n\n\tCondiciones para la devolución\n
\n\n\tPara realizar la devolución, el producto deberá estar en perfectas condiciones, en su embalaje original y con los manuales, accesorios o regalos promocionales incluidos en su caso. Una vez recibida la mercancía en nuestros almacenes, y previa comprobación del estado de la misma, se procederá al reintegro de su importe conforme a la modalidad de pago realizada por el cliente. Se abonará el precio de venta del producto quedando excluido el gasto de envío ocasionado del que se hará cargo el cliente. \n
\n\n\tSe admitirá la devolución o cambio de los productos defectuosos y envíos erróneos, siendo Esennia quien se hará cargo de los gastos de envío siempre que el cliente comunique esta circunstancia en el plazo de 14 días contados desde la fecha de recepción del envío.\n
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