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Para ejercer el derecho de desistimiento, deberá usted notificarnos, a Khatnani SL C/Los Dragos 198, 35118 Polígono Ind. Arinaga, Las Palmas, o a través de nuestros contactos 928 18 41 58 o info@esennia.com, su decisión de desistir del contrato a través de una declaración inequívoca (por ejemplo, una carta enviada por correo postal, fax o correo electrónico). Podrá utilizar el modelo de formulario de desistimiento que figura a continuación, aunque su uso no es obligatorio.
Para cumplir el plazo de desistimiento, basta con que la comunicación relativa al ejercicio por su parte de este derecho sea enviada antes de que venza el plazo correspondiente.
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Procederemos a efectuar dicho reembolso utilizando el mismo medio de pago empleado por usted para la transacción inicial, a no ser que haya usted dispuesto expresamente lo contrario; en todo caso, no incurrirá en ningún gasto como consecuencia del reembolso. Podremos retener el reembolso hasta haber recibido los bienes, o hasta que usted haya presentado una prueba de la devolución de los mismos, según qué condición se cumpla primero.
Deberá usted devolvernos o entregarnos directamente los bienes o a Khatnani SL C/Los Dragos 198, 35118 Polígono Ind. Arinaga, Las Palmas, sin ninguna demora indebida y, en cualquier caso, a más tardar en el plazo de 30 días naturales a partir de la fecha en que nos comunique su decisión de desistimiento del contrato. Se considerará cumplido el plazo si efectúa la devolución de los bienes antes de que haya concluido dicho plazo. Los costes directos de la devolución de los bienes asumidos por nuestra parte.
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– Nombre del consumidor y usuario o de los consumidores y usuarios
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