Envío y entrega

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Métodos de envío, gastos de envío y plazos de entrega

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Todos nuestros pedidos nacionales e internacionales se envían a través de nuestro socio de mensajería SEUR. Al momento de la entrega se requiere la firma en el acuse de recibo o albarán. Si en el momento de la entrega no hubiera nadie disponible para la recogida, el transportista dejará un comprobante indicando cómo proceder para concertar una nueva entrega.

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Todas las órdenes nuevas se procesan de lunes a viernes, desde las 9:00 hasta las 16:00 GMT (con la excepción de los días de festivos en España). La mercancía se enviará todos los lunes y jueves después de haber recibido el pago.


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\n\t\t\tDESTINO\n\t\t\t

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\n\t\t\tMÉTODO DE ENVÍO\n\t\t\t

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\n\t\t\tGASTOS DE ENVÍOS\n\t\t\t

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\n\t\t\tPLAZOS MEDIOS DE ENTREGA\n\t\t\t

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Islas Canarias

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SEUR 24

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\n\t\t\tgratis\n\t\t\t\n\t\t\t
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1 – 2 días hábiles

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España (incluye Islas Baleares, Ceuta & Melilla)

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SEUR Multibox

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\n\t\t\t7,00 € ?\n\t\t\t\n\t\t\t
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3 – 5 días hábiles

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España (incluye Islas Baleares, Ceuta & Melilla). Pedidos superiores a 45€

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SEUR Multibox

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\n\t\t\tgratis\n\t\t\t\n\t\t\t
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3 – 5 días hábiles

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Unión Europea (UE) & Otros *

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SEUR

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\n\t\t\t17,00 €\n\t\t\t\n\t\t\t

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5 – 7 días hábiles

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Unión Europea (UE) & Otros *Pedidos superiores a 200€

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SEUR

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\n\t\t\tgratis\n\t\t\t\n\t\t\t
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5 – 7 días hábiles

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\n\n* Paises incluidos son:\n\nAlemania, Austria, Bélgica, Ciudad del Vaticano, Dinamarca, Francia, Holanda, Irlanda, Italia, Luxemburgo, Mónaco, Polonia, Portugal, Reino Unido, San Marino, Suecia.\n\n

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\t\nEnvíos a España y Europa:\n

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Todos los envíos a España y Europa se realizarán DDP (Delivery Duties Paid), lo que significa que todos los impuestos de importación y gastos de despacho ya están incluidos en el total (reflejados en la factura como impuestos) y no será necesario ningún pago adicional al momento de la entrega de su pedido. En el caso de una devolución todos los impuestos de importación y gastos de despacho no serán reembolsados por esennia.com.

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\nEnvíos al resto del mundo:\n

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Para todos los envíos con entrega en el resto del mundo, cualquier impuesto de aduana o de importación deberá ser pagado una vez el paquete llegue al país de destino. Estos gastos deberán ser pagados por el destinatario final. esennia.com no tiene ningún control sobre estos cargos y no es posible predecir a cuánto pueden ascender. Las políticas aduaneras varían mucho de país a país, por lo cual para obtener información al respecto de estos gastos, el destinatario debe contactar con su oficina local de aduanas. En caso de una devolución o rechazo de mercancía, estos gastos no serán reembolsados por esennia.com.

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\nSeguimiento del pedido:\n

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Tan pronto su pedido sea enviado desde nuestro almacén, usted recibirá un correo electrónico indicando el número de seguimiento de SEUR. Puede comprobar el estado de su pedido 24 horas después de recibir el e-mail a través del enlace proporcionado.

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